Data deletion

You can ask us to delete your data at any time.

Option 1: Email us. Send an email to support@theiasolutions.net with the subject "Data deletion request." Include your name and, if your request concerns a Client Platform such as Flo, the name of the Facebook Page or Instagram account you connected.

Option 2: Remove the app in Facebook. In Facebook, go to Settings & Privacy > Settings > Business Integrations, find the app, and select Remove. This stops the app from accessing your Facebook data. You can also remove connected apps in your Instagram settings. To have data we already hold deleted, also send the email request described above.

We will complete deletion within 30 days of receiving a verified request and confirm by email. We may keep limited information when the law requires it, for example records of the deletion request itself.

This is Section 8 of our Privacy Policy.